Curriculum
- 5 Sections
- 39 Lessons
- 10 Weeks
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- Day 1 – Understanding Change & Why It Matters8
- 1.1What is change management?
- 1.2Why change initiatives fail
- 1.3Human reactions to change
- 1.4Organisational vs. individual change
- 1.5Change curve & emotional response
- 1.6Workshop: Identify change failures in your organisation
- 1.7Exercise: Map personal reactions to past changes
- 1.8Case Study: Failed transformation due to poor communication
- Day 2 – Change Management Models & Frameworks8
- 2.1ADKAR Model (Awareness, Desire, Knowledge, Ability, Reinforcement)
- 2.2Kotter’s 8 Step Change Leadership
- 2.3Bridges’ Transition Model
- 2.4Choosing the right model for your organisation
- 2.5Integrating models into real projects
- 2.6Workshop: Apply ADKAR to a real change scenario
- 2.7Exercise: Build a Kotter 8 Step plan
- 2.8Case Study: Successful adoption through structured change
- Day 3 – Stakeholder Engagement & Change Communication8
- 3.1Identifying stakeholders
- 3.2Stakeholder mapping & analysis
- 3.3Communication planning for change
- 3.4Crafting clear change messages
- 3.5Managing expectations & concerns
- 3.6Workshop: Build a stakeholder map
- 3.7Exercise: Write a change communication message
- 3.8Case Study: Resistance caused by unclear expectations
- Day 4 – Resistance Management & Change Readiness8
- 4.1Why people resist change
- 4.2Types of resistance (active, passive, hidden)
- 4.3Readiness assessments
- 4.4Strategies to reduce resistance
- 4.5Supporting employees through transition
- 4.6Workshop: Resistance identification & mitigation
- 4.7Exercise: Conduct a readiness assessment
- 4.8Case Study: Digital transformation readiness challenges
- Day 5 – Adoption, Reinforcement & Full Change Simulation7
