Curriculum
- 5 Sections
- 39 Lessons
- 10 Weeks
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- Day 1 – Professional Behaviour Foundations8
- 1.1Understanding professionalism & workplace expectations
- 1.2Behavioural standards in modern organisations
- 1.3Professional vs. casual behaviour
- 1.4Building credibility & trust
- 1.5Identifying unprofessional behaviours
- 1.6Workshop: Professional behaviour role play
- 1.7Exercise: Identify behavioural gaps & improvement areas
- 1.8Case Study: Workplace conflict caused by unprofessional behaviour
- Day 2 – Corporate Etiquette & Workplace Conduct8
- 2.1Corporate etiquette principles
- 2.2Professional greetings & introductions
- 2.3Meeting etiquette & participation
- 2.4Office etiquette (shared spaces, noise, respect)
- 2.5Professional conduct in diverse environments
- 2.6Workshop: Etiquette practice scenarios
- 2.7Simulation: Professional meeting behaviour
- 2.8Case Study: Client dissatisfaction due to poor etiquette
- Day 3 – Respectful Communication & Interpersonal Conduct8
- 3.1Respectful communication principles
- 3.2Tone, body language & professionalism
- 3.3Handling disagreements respectfully
- 3.4Avoiding workplace gossip & negativity
- 3.5Building positive relationships
- 3.6Workshop: Respectful communication exercises
- 3.7Exercise: Rewrite disrespectful messages professionally
- 3.8Case Study: Team breakdown from disrespectful communication
- Day 4 – Workplace Ethics, Integrity & Cultural Awareness8
- 4.1Workplace ethics & decision making
- 4.2Integrity & accountability
- 4.3Cultural awareness & diversity
- 4.4Respecting differences in communication styles
- 4.5Ethical dilemmas & professional choices
- 4.6Workshop: Ethics decision making simulation
- 4.7Exercise: Cultural awareness scenarios
- 4.8Case Study: Digital misconduct affecting reputation
- Day 5 – Professional Image, Digital Etiquette & Full Simulation7
- 5.1Building a strong professional image
- 5.2Impression management techniques
- 5.3Digital etiquette (email, chat, social media)
- 5.4Maintaining professionalism online
- 5.5Professional behaviour under pressure
- 5.6Final Simulation: Full professionalism & etiquette scenario
- 5.7Presentation: Personal professionalism improvement plan