Curriculum
- 5 Sections
- 34 Lessons
- 10 Weeks
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- Day 1 – Understanding Resistance & Human Reactions to Change8
- 1.1Why people resist change
- 1.2Emotional & behavioural responses
- 1.3Types of resistance (active, passive, hidden)
- 1.4Identifying early signs of resistance
- 1.5Leadership role in reducing resistance
- 1.6Workshop: Identify resistance in past projects
- 1.7Exercise: Map emotional reactions to change
- 1.8Case Study: Fear of technology delaying digital adoption
- Day 2 – Root Causes of Resistance & Diagnostic Tools8
- 2.1Organisational causes of resistance
- 2.2Personal causes (fear, uncertainty, capability gaps)
- 2.3Cultural resistance
- 2.4Diagnostic tools & methods
- 2.5Resistance mapping
- 2.6Workshop: Conduct resistance diagnosis
- 2.7Exercise: Identify root causes for a real change scenario
- 2.8Case Study: Cultural resistance during restructuring
- Day 3 – Building Change Readiness8
- 3.1What readiness means
- 3.2Readiness assessment frameworks
- 3.3Identifying readiness gaps
- 3.4Leadership behaviours that build readiness
- 3.5Creating readiness plans
- 3.6Workshop: Conduct a readiness assessment
- 3.7Exercise: Build a readiness improvement plan
- 3.8Case Study: Successful readiness building through leadership involvement
- Day 4 – Communication, Motivation & Employee Support3
- Day 5 – Adoption Strategies & Full Resistance Management Simulation7