Curriculum
- 5 Sections
- 39 Lessons
- 10 Weeks
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- Day 1 – Foundations of Cross Functional Collaboration8
- 1.1Understanding cross functional teamwork
- 1.2Why collaboration matters in modern organisations
- 1.3Identifying collaboration barriers & silos
- 1.4Roles & responsibilities across departments
- 1.5Building trust & shared accountability
- 1.6Workshop: Identify cross functional gaps in your organisation
- 1.7Exercise: Map your current collaboration challenges
- 1.8Case Study: Project delay caused by poor coordination
- Day 2 – Communication & Coordination Across Teams8
- 2.1Cross functional communication models
- 2.2Professional communication techniques
- 2.3Information flow & clarity
- 2.4Managing expectations across departments
- 2.5Avoiding miscommunication & assumptions
- 2.6Workshop: Cross functional communication practice
- 2.7Simulation: Operations vs. maintenance communication scenario
- 2.8Case Study: Miscommunication between departments
- Day 3 – Collaboration Tools & RACI Matrix8
- 3.1Collaboration frameworks
- 3.2Role clarity using RACI Matrix
- 3.3Shared goals & alignment
- 3.4Coordinating tasks & responsibilities
- 3.5Managing dependencies between teams
- 3.6Workshop: Build a RACI Matrix for a real project
- 3.7Exercise: Align roles & responsibilities across functions
- 3.8Case Study: Conflict between engineering & procurement
- Day 4 – Stakeholder Engagement & Problem Solving8
- 4.1Stakeholder mapping & analysis
- 4.2Understanding stakeholder needs
- 4.3Collaborative problem solving techniques
- 4.4Managing cross functional disagreements
- 4.5Decision making in multi disciplinary teams
- 4.6Decision making in multi disciplinary teamsWorkshop: Stakeholder alignment exercise
- 4.7Exercise: Solve a cross functional problem as a team
- 4.8Case Study: Customer impact due to siloed decisions
- Day 5 – Full Cross Functional Collaboration Simulation7
Final Simulation: Full cross functional collaboration scenario
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